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Frequently Asked Questions

My Membership

  • How can I print the monthly issues?

    You can print the monthly issues by clicking on the printer icon at the top right of the issue’s page. Watch this video for a demonstration.

  • How can I best use the website’s search tool to find what I’m looking for?

    The best way to narrow down your search results and accurately locate what you are looking for through our search function is by putting quotations (“search term here”) around your search term.

  • How can I attend a world-class financial seminar with the Oxford Voyager Club?

    One thing you’ll find is that Oxford Club Members love to travel together. And if they can do it while discovering new investment tips and techniques, all the better.

    Be sure to visit the Oxford Voyager Club’s website for all of the information you’ll need, . Questions? Reach out to our Voyager Club concierge by dialing: 410.895.7935 or via email: VoyagerClub@OxfordClub.com.

     

  • What are the Oxford Club’s Pillars of Wealth?

    In the Oxford Club’s Membership Benefits booklet, you’ll find something very powerful… the four-part investing philosophy that’s at the core of our wealth-building program. It’s based on four ideas that will guide your investing to rewarding fortunes:

    Pillar I: Our Asset Allocation Model.

    Pillar II: Our Trailing Stop Strategy. Find out how to let your winners ride and how to cut your losers short. Knowing exactly when to sell – having a superb “exit” strategy – is your best defense against losses.

    Pillar III: Risk Level. We’ll show you the risk level of every recommendation we make, as well as stress the importance of position sizing.

    Pillar IV: Cut Investment Expenses. We’ll show you how you can avoid paying Wall Street’s outlandish fees, as well as how to manage your investments.

     

    Suggest adding the The Oxford Club’s Investment Allocation Tool for members to better understand their own best allocation strategy.

  • Where can I learn more about the Oxford Club’s portfolios?

    One item you will find on our website is our Oxford Club portfolios. We research and maintain many different portfolios to meet the needs of our Members.

    For example, throughout Alexander Green’s Oxford Communiqué, Marc Lichtenfeld’s Oxford Income Letter and Matthew Carr’s Strategic Trends Investor, you will find 12 different portfolios with up-to-date information on those publications’ holdings.

    In addition to this, the Club maintains a plethora of specialized VIP Trading Research Services, each of which has a portfolio of its own (more on these below).

    Take, for instance, Alex’s Oxford Trading Portfolio. This contains many individual stock recommendations that are geared toward investors with a shorter-term investment horizon.

    Or perhaps turn to Marc’s High Yield Portfolio. Its selection of stocks is aimed at generating a wealth of money for those who have fallen behind in saving for retirement – or for those who just want more cash, quickly.

    You’ll get updates to these portfolios in the monthly publications, but you can check the portfolio of any service you are subscribed to anytime by clicking on “Our Products and Services” in the menu to the left and then clicking on the service you’d like to access.

  • Where can I find my special reports?

    Our premier investor reports detail all the information you need to get started. In your welcome packet, you will find reports that cover recommendations and evergreen strategies. Pull them out and start reading. It doesn’t matter what order you read them in, where you begin, or whether it’s the latest information on one of our recommendations or how to use our trailing stop strategy .

    Once you are logged in, look to the left of the page for the menu list. Click “My Reports” and you will be directed to the “Reports” section, which will show a list of all the services you have access to. Then click “The Oxford Communiqué” and a page will show a list of all the reports available for that service.

  • How can I find out when my subscription expires?

    Members can contact our Member Services team by emailing mailbag@OxfordClub.com or by calling our toll-free number: 866.237.0436.

  • Is my membership tax deductible?

    Membership and subscriptions can indeed sometimes be tax deductible. Financial conferences, subscriptions and memberships to financial newsletters are generally only tax deductible if you have a licensed investment business, and these are resources for your businesses. Please ask your tax advisor to be sure you are eligible for any tax deduction.

  • Login/Access Questions

  • When I try to print my newsletters, they do not print correctly.

    If you try to print the HTML version of any of our newsletters, it may not print properly.

    For a more printer-friendly version, please download and open the PDF version, right-click on the PDF and choose “Print.”

    If you continue to have difficulty, highlight the content you wish to print (Ctrl+A will highlight everything) by clicking on your mouse and dragging it across the content you wish to print. When the content has been highlighted, right click and select “Print” or enter Ctrl+P

  • I just upgraded and I can’t access my newest subscription.

    If you have recently added a new subscription to your membership and are having trouble accessing it, please log out using the “Log Out” button in the top right of the website, clear cookies and cache (Ctrl+Shift+Delete), and then log back in to update the website.

  • I am using the correct login information, but I am still unable to log in. What can I do?

    We have a video that will walk you through using our website. If you can’t log in with your username and password, you can intentionally enter the wrong password, and then you will see a video link. This will walk you through using our site.

    In some cases, your firewall protection may prevent you from gaining access to our website. You may want to try temporarily disabling your firewall and then see whether you are able to log in. Zone Alarm Pro is an example of a firewall that might prevent you from accessing our website. In this case, you will need to add our website to the Zone Alarm’s trusted sites section to gain access to our website. For other firewalls, you will need to contact your firewall manufacturer.

    If you do not have a firewall, please follow the instructions provided below:

    Your system may have saved your old password and is auto-filling the old information. In this case, go to settings, privacy and security, and under Autofill, select passwords, select the saved password and click “remove.” Close your browser. When you’ve reopened it, clear cookies and cache (Ctrl+Shift+Delete) before logging back in.

  • Can I change my username?

    Your username is your email address (as each email address is unique). To update your username, please contact Member Services via the “Contact Us” form or by calling 866.237.0436 or 443.353.4540.

  • Will I need to log in separately to each of the services I subscribe to?

    Once you log in, you will have access to all of the services you are subscribed to.

    For instance, if you subscribe to only The Oxford Income Letter and Lightning Trend Trader, you will be able to see all pages related to those subscriptions, but you will not be able to access pages for The Momentum Alert.

    Once you are on the site, though, you can access every subscription you have without having to re-enter your username or password for each page.

  • When I try to copy and paste my login information, why is my login rejected?

    When you are copying and pasting, you must be certain that you are copying only the text you want, with no spaces before or after it. If you are having difficulty successfully logging in when you copy and paste, you may want to manually enter your login information.

  • Is my username case-sensitive?

    No, the username is not case-sensitive.

  • I use McAfee Privacy Service and I am unable to log in to the website.
    If you use this privacy service, please add our website, https://www.oxfordclub.com, to your list of trusted sites
  • I have forgotten my Oxford Club login information. How can I retrieve it?

    Your username is your email address.  To reset your password, simply click on the following : https://oxfordclub.com/login/forgot-password/?forgot=password. Your full login information will be emailed to the email address we have on record for you within minutes. Then go back to the login screen and type in your username and password from the email.

     

     

  • How do I change my username and password?

    To change your username and password, make sure you are logged in to your Oxford Club account on OxfordClub.com. Go to the left-hand navigation menu and click on “MY PROFILE.”

    Under the Customer Self Service, “PROFILE” tab, you will not be able to update your username.

    Under the Customer Self Service, “CHANGE PASSWORD” tab, you will be able to change your password.

    Your username is your email address (as each email address is unique). To update your username, please contact Member Services via the “Contact Us” form or by calling 866.237.0436 or 443.353.4540.

  • Do I have access to every portion of the website?

    No, you may access only sections for services to which you subscribe. For example, if you are subscribed to only The Oxford Communiqué, you will have access to ONLY that newsletter’s archives.

    You will not have access to The Oxford Income Letter, Strategic Trends Investor or any of our VIP Trading Research Services unless you subscribe to these services individually.

    Chairman’s Circle Members, though, have access to every portion of the site. If you are interested in learning more about becoming a Chairman’s Circle Member, please contact our VIP Member Services Team at 888.268.1190 or 443.552.0090.

    If you have recently added a new subscription to your membership and are having trouble accessing it, please log out using the “Log Out” button in the top right of the website, clear cookies and cache (Ctrl+Shift+Delete), and then log back in to update the website.

  • When I try to log in, I receive the error message “Cookies Must be Enabled.”

    For Internet Explorer 6.0…

    1. Click the “Tools” button.
    2. Click “Internet Options.”
    3. Click the “Privacy” tab.
    4. Go to the bottom and click the ”Edit” button.
    5. Add www.oxfordclub.com.
    6. Click “Allow.”
    7. Click “OK.”
    8. Try to log in to the website.

    If using a VPN, you may wish to use an incognito tab within your browser (Ctrl+Shift +N).

  • Can I change the temporary password I am issued?

    No, you will be able to change only your permanent password. You will receive your permanent login information in your email welcome letter approximately two days after you join The Oxford Club, as well as in your welcome package, which should arrive approximately seven to 10 days after you join The Oxford Club.

    Logging in to the Oxford Club website is easy. All you need are your username and password.

    Your username is your email address.

    If this is your first Oxford Club Service, you must use the password that was created at checkout. If you are unable to log in, please allow 24 hours for your purchase to process and then click here or contact our Member Services Team if you are still unable to log in. Don’t worry – you can still access your special reports right away!

    If this is not your first Oxford Club Service, please click here to reset your password.

     

  • Email Related Questions

  • How can I unsubscribe from my free e-letters?

    Scroll to the bottom of the e-letter from which you would like to unsubscribe and click “Unsubscribe.” Then click on the “Unsubscribe From All Emails” button on that webpage that launches.

  • Can I unsubscribe to Oxford Club emails without canceling my membership?

    Yes, if you wish to discontinue receiving emails but would like to keep your membership, please contact Oxford Club Member Services at 866.237.0436 or 443.353.4540.

    However, please note that you cannot unsubscribe from paid subscription emails, portfolio updates or alerts.

  • How do I change my username and password?

    To change your username and password, make sure you are logged in to your Oxford Club account on OxfordClub.com. Go to the left-hand navigation menu and click on “My Profile.”

    Under the Customer Self Service, “PROFILE” tab, you will not be able to update your username.

    Under the Customer Self Service, “CHANGE PASSWORD” tab, you will be able to change your password.

    Your username is your email address (as each email address is unique). To update your username, please contact Member Services via the “Contact Us” form or by calling 866.237.0436 or 443.353.4540.

  • I am not receiving my Oxford Club emails

    If you are not receiving emails you’ve signed up for, please refer to our whitelisting instructions. These instructions are available at our website under the “Contact Us” page. If you have already whitelisted a service and are still not receiving emails, please contact us at 866.237.0436 or 443.353.4540.

  • Why is there a delay in receiving my alerts?

    Alerts are sent simultaneously to everyone who subscribes to a service. Unfortunately, individual email providers may hold incoming emails so they do not overload their servers before sending them on to filter/scan them for viruses and spam.

    You may want to check with your email provider or consider a different provider if the delay in receiving emails seems prohibitively long to you.

    If you use a private domain, there may be additional delays – please speak with your IT department.

  • Nothing happens when I click one of the links in my email

    Some email providers disable links for the safety of their users. In this case, you can copy and paste the link into your address line.

    Or try holding down the “Ctrl” key when clicking on a link.